Energy, Oil & Gas Magazine Issue 222 September 2024 | Page 121

_________________________________________________________________________________________________ Wave
Utilities

Awash with

EXPERTISE

Learn how Wave Utilities ’ efficient , cost-cutting water management solutions are transforming UK businesses

Despite the challenges currently facing the utility sector , awardwinning water retailer Wave Utilities is making a huge impact in the industry , providing reliable , articulated water plans and efficient solutions to businesses all over the country .

The company works with over 300,000 businesses across the United Kingdom , from small businesses to larger corporations , helping them reduce their water usage , cut costs and increase efficiency . It offers the full scope of water retail services , including meter readings , billing and account maintenance , and even pipe / leakage repair , all delivered by its dedicated , UK-based customer service team .
On top of all that , Wave Utilities strives to influence the wider market through its wealth of expertise , thought leadership and advocacy for sustainable water management .
The senior leadership team stays ahead of the curve by frequently attending industry groups and forums , such as the Strategic Panel and Metering Committee .
At the helm is Wave Utilities ’ Chief Executive Officer , Lucy Darch , who pioneered the company ’ s unique water management solutions following some significant changes to the industry . “ The non-household water market deregulated in April 2017 , which meant that businesses , charities , and public sector organizations were no longer tied to a single regional provider for their water services ,” Lucy explains . “ Anglian Water and Northumbrian Water formed a joint venture called Wave . When Wave opened , it serviced all the businesses in Anglian Water ’ s and Northumbrian Water ’ s regions and was able to compete in England and Scotland for new business .” energy-oil-gas . com 121