________________________________________________________________________________________________ Clearwater
Gas
“ Typically , private gas companies will run a line up the side of a property , and then the residents or landlords would be responsible for managing their own appliances . With us , that ’ s not the case . Customers still get a full-service offering , and that includes lifelong support with inhouse utilities .
“ Our priority is making sure everything is organized effectively on behalf of the customer . We have trained technicians who provide excellent customer service when they are out on the field , and we have representatives in the office who are always available . Our field technicians are even able to give recommendations on new appliances , so that customers get a whole service experience .
“ We often receive applause cards from customers , praising our employees ’ attitude and attention to detail . It ’ s all about keeping the process straightforward by resolving queries quickly and effectively , and providing the guidance customers need ,” Brian affirms .
Having earned the trust of its community , Clearwater Gas ’ future looks as long and prosperous as its past . In the up-coming years , Brian looks forward to even further expansion , and diversification into new markets : “ In five years , I see us continuing to grow . I expect the business will be well over 40,000 customers by that time . I ’ d also like to see us looking at new business opportunities , potentially in the renewable market . We already offer installation services for gas pipes , and so it wouldn ’ t be much of a reach for the business to start installing solar panels as well . Looking toward the future , I think that would be a positive step for us to take ,” he concludes . ■
www . clearwatergas . com
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