Energy, Oil & Gas Issue 225 March 2025 | Page 45

_________________________________________________________________________________________ Daigle
Oil Company
People want to use clean fuels and that continues to be a driving force
essentially, our independence. They created an ESOP( employee stock ownership plan) for the business.
“ The benefits have evolved over time. At this point, each employee is considered a beneficial owner of the company and has a piece of the pie, so they’ re directly responsible for their own success as well as the business. In return, they are rewarded for their work and dedication because they have that investment with their name tied to it. It generates much better motivation and morale; the better the company does, the better our employees do. Our customers appreciate this structure as well as it helps us maintain our strong local identity rather than feeling like they are dealing with a large corporate company.
“ The employees that we have are undoubtedly the key driver of our success. Many have been with us for 30 to 35 years or more and have really dedicated their lives to the company. Every one of us will get phone calls day and night and will do what it takes to make the company successful and service the customers. All of our employees are very willing to go the extra mile to make things happen. We foster a good environment to make it enjoyable; it definitely still has a family feel to it.”
Superior service
Carter then moves on to the approach embraced by DOC to ensure it provides the highest quality customer service possible:
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