Take the Qualpay Savings Challenge
________________________________________________________________________________________________________________________
Processing
costs too high?
Take the Qualpay Savings Challenge
Let ' s Help You Follow Your Money
Learn More
Send us an email at energy @ qualpay. com to schedule your free statement analysis.
“ Our philosophy is simple: see things from the customer’ s point of view. This means that with everything we do, we consider how it impacts the customer. There are competitors offering the same products and services, so we differentiate ourselves through superior customer service.
“ For example, we still provide a live phone service. Rather than an automated service like many companies use, we have real people answering calls and assisting customers. One feature that we also take pride in is follow-up service calls. Whenever we complete an HVAC service, within a day or two, a customer service representative will call the customer to check how the service went and ensure everything is working as it should, to make sure that they’ re completely satisfied.
“ Another service element that we pride ourselves on is at our retail gasoline stations. Unlike many gas stations today, we’ re full-service, meaning we have an employee who will pump the gas, wash
46