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Changing regulatory requirements , such as the UK ODI ’ s will lead water companies to modernise their customer engagement and billing systems . Gentrack is helping the leading utilities globally to outperform business objectives with its new-age , pre-integrated Billing and CRM stack , g2.0 .

Gentrack G2.0 is a new generation , pre-integrated CRM and Billing solution that enables :

• Smart metering and billing innovation

• AI for enhanced customer service and operational excellence

• Integrated billing and debt recovery

• Shorter time-to-market with out-of-the-box customer journeys and low-code / no-code customisation

• Reduced cost-to-serve with a flexible operating model

• 60 + customers in Water & Energy

• 35 + years of utility expertise , 25 + years in Water

• Residentials , businesses and bulk water

• Servicing :

• Drinking water

• Wastewater

• Drainage

• Trade effluent

• Commercial water

• Standpipes and hydrants

• Recycled water

• Liquid waste carrier www . gentrack . com